ABOUT US

Our shop is open from 8:30am to 5:00pm, Monday through Friday and from 9:30am to 3:30pm on Saturday. We are closed on Sundays. We offer extended hours on holidays. After hours available by appointment.

To help assure on-time delivery during the busy holiday season, place your order at least 1 day(s) prior to the following major holidays: Thanksgiving Day, Christmas Day, New Year's Day, Valentine's Day, Easter, Administrative Professionals Week, Mother's Day, Memorial Day, Father's Day, Independence Day and Labor Day.
Our shop will always be closed on the following holidays: Thanksgiving Day, Christmas Day, New Year’s Day, Easter, Mother’s Day, Memorial Day Father’s Day, Independence Day and Labor Day.

         

Our shop serves the following areas: Reno and Sparks, NV.

We also deliver to the following facilities
Aquarius Group Care Homes Inc	Arden Courts
Center Outpatient Surgery	Classic Residence By Hyatt
Cottage Crest Group Home	Elynloy Home Care
Family Home Care	Golden Valley Group Care I
Harvard Square	Hawthorne Group Home I
Hawthorne Group Homes	Hawthorne Group Homes II
Hawthorne Group Homes III	Healthsouth Rehabilitation Hos
Healthsouth Reno Medical Plz	Healthsouth's Reno Outptient
Heights Group Care Home	Henry Cavallera
Horizon Hills Residential	Inn At Summit Ridge
Johnson's Group Care	Johnson's Group Care II
Kings Row Residence	Kryston's Home Care
L & N Home Care	Life Care Ctr Of Reno
Manor At Lakeside	Manor Care Health Svc
Mar-Von Senior Care	Mira Loma Group Care
Mother Perpetual Hlp Care Home	Mother's Love & Care Ctr
Mountain View Mortuary	Neptune Society
Northern Nevada Guardianship	Northern Nevada Memorial Scty
Northgate Mobile Village	O'brien-Rogers & Crosby Fnrl
Odd Fellows Retirement Manor	P H Dold & Sons
Park Place Assisted Living Res	Physicians Hospital
Promenade On The River	Red White N' Blue Res Care
Regent Care Ctr Of Reno	Reno Memorial Funeral Svc
Renown Medical Center	Riverhaven Residential Care
Ross Burke & Knobel	Saint Mary's Health First
Seasons	Select Specialty Hospital
Sierra Manor Inc	Silverado Residential Care Hm
Sky Peaks Retirement	St James Home Care
St Joseph Care Home	St Mary's Regional Medical Ctr
St Paul's Home Care	Tender Loving Home Care
Us Veterans Medical Ctr	View Crest Adult Living
Walton's Sierra Chapel	Washoe Medical Ctr S Meadows
Washoe Surgical Ctr-Courtyard	West Hills Hospital
Whispering Willows	Willow Springs Ctr

We specialize in the following services:

-Large inventory of fresh flowers
-Tropicals
-Plants
-European/dish gardens
-Contemporary and traditional arrangements
-Ecuadorian roses
-Silk arrangements
-Balloons
-Weddings
-Funeral designs
-Plush Animals
-Gourmet and fruit baskets
-Gift baskets
-Greeting cards
-Special Events
-Antiques

If you have any questions or need more information, please contact us by e-mail at flowersbypatti@sbcglobal.net or call us directly at (775)825-6111 or (800)969-8394. We're always here to serve you and make your flower-sending experience a pleasure.

Flowers By Patti
3430 Lakeside Dr.
Reno, NV 89509

Flowers By Patti
3430 Lakeside Dr.
Reno, NV 89509

A local delivery fee of $10.99 will be added to each order, for each address. (For deliveries outside our local delivery area, this fee may vary, also for out-of-area wire orders there would be a wire fee of $12.50.)
U.S. orders must be received before 1:00 p.m. in the recipient's time zone to assure same-day delivery. Orders received after that time will be delivered the following day.
Prices may vary during holidays.
We will do our best to accommodate deliveries at specific times of day, but we cannot guarantee it.
We are unable to make deliveries on Sundays. Deliveries requested on this day will be delivered the following business day.
Delivery of orders to rural route addresses or cemeteries cannot be guaranteed.
We will be happy to accept your international orders if you call our shop directly. We are unable to accept international orders over the Internet.

Occasionally, substitutions may be necessary to create your bouquet due to the availability of certain flowers in various parts of the country. Care is taken to maintain the style, theme and color scheme of the arrangement, using flowers of equal value. Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during major holidays. In single-flower arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type, but may substitute with another color.

This privacy statement has been created in order to demonstrate our firm commitment to protecting customer privacy.

Information We Collect

If you open an account on our site or make a purchase, we need your contact information including your name, e-mail address and mailing address to complete your transaction.

When you visit our website, we also collect some basic information that does not identify individual users. We use this information to determine our users demographics and interests, so that we can better understand and serve our users.

"Cookies"

Cookies are small files which store certain information about your activity on the website and are stored on your computers hard drive. Our cookies do not contain any personally identifying information. We use cookies to let us know that you are a prior customer, so that you dont have to reenter information you gave us on your prior visits. Most web browsers automatically accept cookies, but most allow you to instruct your browser to prevent the use of cookies. However, if you disable cookies, you will not be able to use certain features of this website.

Our Use and Disclosure of Your Information

When opening an account or making a purchase, you have an opportunity to opt-in or opt-out from receiving emails from us. If you opt-in to receive information from us, we may use your purchase history, contact information and other registration information to provide you with more relevant information and email content. We may send emails to our users regarding changes in our services or other information we believe will be of interest to our users. If you prefer not to receive these emails, you can send us an email with the subject line no emails or reply to our email with the subject line no emails.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities on our site, we may collect such information. We may use that information and other information that we obtain from your use of our site to resolve disputes, troubleshoot problems and enforce our agreement for Terms of Use.

We may share aggregate statistics about our sales, traffic patterns and related site information with other businesses, but these statistics will include no personally identifying information.

We may share your information with Teleflora and other reputable vendors for the purpose of sending out special offers via email and/ or in connection with the services provided by our site such as the delivery of flowers. Your information will not be shared for any other purpose and will be kept secured.

We cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Statement. For example, we may be required to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. We can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringements, or other activity that may be illegal or may expose us to legal liability.

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control.

All user credit card information is securely communicated using secure socket layer (SSL) software, which is the industry standard and among the best software available for secure commerce transactions.

All user information stored on our server is stored in an encrypted format. Notwithstanding these efforts, we caution you that perfect security does not exist on the Internet.

Linked Sites

If this site contains any links to other websites, we are not responsible for the privacy practices or the content of such websites.

Changes to Privacy Statement; Consent

We may update this Privacy Statement from time to time. You should check this page periodically for changes. By using our site, you consent to the collection and use of your information by us as described in this Privacy Statement.

Questions and Comments

We welcome your questions and comments about this Privacy Statement.